Stablemate® is a verified-members platform for booking one-on-one skill-sharing meetings (in-person, phone, or video). Membership costs $60 per year.

A “stablemate” is a trusted partner. The platform’s focus is safe, verified, professional connections.

The flat fee keeps the system fair. Everyone pays the same and Stablemate takes no cut from your meetings.

Meetings: no refunds, since charges only capture if a session runs (with no-show/cancellation rules applied automatically). Memberships: prorated refunds are available if you cancel before earning back $60 in bookings (ROI). After ROI is reached, memberships are considered fulfilled and non-refundable.

For safety, legal, and payment compliance reasons, all members must be 21+.

No. Stablemate works in any modern browser. iOS and Android apps are optional for notifications and in-person logistics.

As often as you like during your 12-month membership term.

We focused on building secure systems first. Growth now comes through referrals, communities, and partnerships.

No. It’s a professional platform for one-on-one skill-sharing meetings.

No. We don’t employ, place, or run payroll. We provide a verified booking and payments platform.

Stablemate is privately owned, debt-free, and funded solely by memberships.

Go to stablemate.app, create an account, and activate your membership with secure payment.

It begins immediately after payment and lasts 12 months.

Identity verification, secure booking and payouts, community protections, and referral rewards.

No. Everyone pays the same $60 per year. No trials or premium levels exist.

Yes. If you haven’t yet earned back $60 in bookings, you’re eligible for a prorated refund of unused months. After ROI, refunds are not available.

No. Each verified person may only hold one account.

Yes. A representative may create the account but must still complete identity verification for themselves. Membership costs $60 per year.

Retired members can mentor, teach, and share their expertise like any other member.

Yes. You can use in-person, phone, or video meetings with common accessibility tools.

No. Convicted sex offenders and anyone under 21 are not allowed. Accounts are removed without refund.

No. Meetings are strictly one-on-one. Extra attendees must be separately verified and booked.

Yes. Real names are required for verification and trust.

Go to Settings › Communication for email changes or Settings › Security for other info. Re-verification may be required.

Settings › Security › Deactivate/Delete Account. Deletion is permanent.

Yes. For security, idle sessions log out automatically after a short period of inactivity.

Automatic logouts protect your account if you leave a session idle.

Update your profile. Stablemate is US-focused, but core features still work when you travel.

Currently English only. Multi-language support is planned.

In-person, phone, and video-chosen at booking.

Typically 30–120 minutes. Duration is set during scheduling; sessions can be any length both parties agree to.

You see the provider’s rate plus pass-through costs (payments, communications) before confirming.

Only pass-through costs. Stablemate takes no commission and does not profit from meetings or no-show penalties.

No. Providers keep what they earn minus third-party processing costs.

Stripe authorizes payment at booking and captures only if the session runs (based on check-in/completion). If a meeting never starts, no charge occurs.

Time runs as scheduled. Please arrive on time.

Yes, before the scheduled start. Any timing rules are shown clearly during booking.

Relocate or mutually reschedule. Both members should act in good faith.

You may leave feedback and file a report. Payments follow session status rules; there are no refunds after check-in since charges are based on attendance, not opinions.

Your equipment and connection are your responsibility. The system clock keeps timing fair.

Only with clear mutual consent and compliance with local law. Stablemate itself does not record sessions.

Yes, as often as both parties agree.

Currently no. Stablemate is one-on-one. Group features may be added later; all attendees must be verified and booked.

If Stablemate experiences a verified outage, we adjust fairly. In-person meetings can continue, and you may file a report for corrections. Device or connection issues on your side remain your responsibility.

Members are expected to ensure power, connection, and a quiet space. These issues do not qualify for refunds.

The meeting remains active; the member may rejoin while the session is in progress.

The member whose equipment or connection failed.

Yes, unless a verified platform outage caused the cut-off. In that case, we adjust fairly.

Not automatic. Courtesy reschedules are at the discretion of the other member.

They are treated as lateness. Preparation before start time is the member’s responsibility.

Seeker no-show: charged 20% of the scheduled session, paid to the provider. Provider no-show: they earn nothing and may be flagged. Stablemate never profits from no-shows; the rule compensates time fairly.

The system blocks unavailable times to prevent double-booking.

Yes, if both agree. Extensions bill at the provider’s normal hourly rate.

No. Meetings are tied to the verified members who booked them.

The seeker is not charged and may rebook.

The meeting continues until ended. Report unprofessional behavior if needed.

The system prevents overlaps. If availability was changed manually, the earliest confirmed booking stands.

The account is deactivated once notified, and any balances are settled.

All major credit and debit cards are accepted through Stripe.

Most international cards work. Some prepaid cards work if enabled for online use. Any conversion or processing fees are passed through at cost.

Your card is authorized at booking and only captured if the session runs (check-in/complete). If it never runs, no charge occurs.

Yes. Receipts are emailed automatically after payment capture.

Stablemate does not add tax at checkout. Provider earnings are business income, and providers are responsible for their own tax filing. Seek professional tax advice if needed.

Meetings: no refunds, because charges only capture when sessions run (with the 20% seeker no-show rule applied automatically). Memberships: prorated refunds are available if you cancel early and have not already earned back $60 in bookings (ROI).

Go to Settings › Finance. The system checks eligibility automatically.

Standard payouts usually arrive within 2 business days, depending on bank schedules and holidays.

Deposits to your linked bank account.

Instant Pay is optional. If used, the provider pays the Instant Pay fee.

Standard Stripe fees are split 50/50 between seeker and provider. If the provider selects Instant Pay, they alone pay the Instant Pay fee.

Delays are usually caused by banks. Funds remain secure until released.

Funds stay in your balance until you update bank details.

No. Only one linked account can be active at a time.

Go to Settings › Finance to update details.

Update your payment method in Settings › Finance. Bookings will not confirm until payment succeeds.

If you meet reporting thresholds, a statement is provided in your account automatically.

Possibly, if used professionally. Consult a tax advisor.

Providers are responsible for their own taxes. Stablemate does not withhold or remit taxes.

We review both sides and follow valid legal orders if required.

Accounts that abuse rules may be suspended. Automated checks help prevent fraud.

To ensure members are real people, reduce fraud, and build trust.

A valid email, government-issued ID, and a payment method.

Most verifications are instant. Some may take up to 24–48 hours.

To confirm identity and, when relevant, validate professional credentials.

No. We rely on ID verification instead. Always use judgment when booking.

To respect privacy while using ID verification, reporting tools, and fraud prevention measures.

A stronger login method requiring a password, a trusted device, and verified identity.

Identity verification, secure login, continuous monitoring, and encryption.

All data is encrypted in transit and at rest. Personal data is never sold.

No.

Yes. We use essential, analytics, and limited marketing cookies as described in our Cookie Policy. You can manage cookies in your browser.

We do not sell data. Information is shared only with listed subprocessors (Google, Apple, Stripe, Namecheap) to operate the service, or when required by law.

Social engineering uses tricks to steal information. Never share codes, passwords, or off-platform payment details.

Use the in-app Report button or submit a support ticket with details.

Go to Support › Financial Activity and include as much detail as possible.

Report it immediately in-app. We investigate and may suspend accounts or involve authorities.

Update your account with a valid ID to continue using Stablemate.

Yes. Submit an appeal under Support › Account Issues.

Stablemate has built-in security, so a VPN isn’t needed. If you use one, extra verification may be required.

Keys are managed securely by trusted providers and devices, never exposed to members.

Yes. Stablemate supports HIPAA-aligned workflows such as secure storage, encryption, and audit controls. Licensed professionals remain responsible for their own compliance.

Yes. We comply only with valid legal process. See our Transparency Report for quarterly statistics.

There are no public negative reviews. Only positive signals (hearts, thumbs-up) are shown. If a signal feels abusive, report it for review.

Only members who completed a verified meeting can leave signals.

Thumbs-up means a good experience. A Heart is a stronger recognition after a meeting.

Improve your profile details, photos, and availability. You can also encourage satisfied members to rebook.

Report it in-app. We review promptly and take action if needed.

Yes. Be professional, respectful, and safe. Violations can result in suspension.

Use the Report button or submit a ticket with details or screenshots if possible.

We review each report independently and make a fair decision.

Report it immediately. We suspend the account and cooperate with authorities under valid legal process.

Report it right away. We investigate and may suspend accounts or escalate to authorities.

Yes, for severe violations such as fraud or abuse.

You can appeal through Support. Each case is reviewed individually.

No. We don’t show written reviews. Positive signals can’t be appealed, but abusive use can be reported.

Yes. Partnerships support verified skill-sharing.

Yes. Organizations can purchase memberships in bulk.

Planned. All attendees must be verified once released.

Yes. Multi-language support is planned.

Yes. Onboarding guides and walkthroughs are built in.

Yes. Resources cover pricing, profiles, and session management.

Yes. Guidance includes how to prepare, ask great questions, and get results.

Yes. Promotion is allowed if referral and brand rules are followed.

Sometimes, when aligned with our mission.

Yes, with permission under our IP Policy and Media Kit.

No. We’re privately owned; membership is your seat at the table.

Earn 10% of a referral’s first-year membership and 5% of each renewal, tracked by your code (for example, $6 in year one and $3 on each renewal).

Share feedback, report bugs, or join beta programs when invited.

Be professional, share referrals, and model great sessions.

No. Focus remains on one-on-one meetings.

Not currently. Meetings are booked individually.

We update regularly for performance and security. Downtime may interrupt in-progress meetings until restored.

Visit status.stablemate.app for live updates.

Yes. Transparency, compliance, and security reports are posted publicly.

Possibly in the future (such as translations or summaries), always with privacy and member control in mind.

No. Members are responsible for their own safety, property, and conduct.

Each member is responsible for their own actions. Stablemate is not liable for what happens in meetings.

Yes. $60 USD/year applies globally. Currency conversion and any local taxes may apply.

You do. We provide temporary, encrypted storage.

Only as needed for meetings, then removed on a rolling schedule.

Yes. Members may bring and sign their own NDAs. Stablemate does not supply or enforce them—it’s up to the parties.

Only by properly licensed providers, who must follow their professional rules.

Yes. You can request deletion in Settings › Security.

Yes. Backups are maintained for reliability, but exclude private meeting content.

Deleted data may remain in secure backups for about 30 days. You can also request a copy of your full activity and financial data. Quarterly and annual summaries are auto-generated for your records.

United States.

No.

We conduct internal reviews and rely on certified third-party providers (Google, Apple, Stripe, Namecheap). Independent audits are on our roadmap.

Privately owned under the Steady Flow companies.

For-profit and debt-free; revenue comes from memberships.

Disputes follow the Terms of Service, including arbitration where applicable.

Yes. By joining and logging in, you accept the Terms.

Yes. Updates are posted and members are notified of important changes.

They’re available at stablemate.app/legal.

We would notify members and stop new charges.

We review each request separately and decide fairly. Charges follow session status rules.

The seeker is not charged for that session.

They remain responsible under booking rules, including the 20% no-show charge.

No. Accounts are tied to one verified person.

No. Memberships run annually. You may cancel anytime, with prorated refunds based on ROI eligibility and unused months.

Yes. Update your profile to reflect your use.

Contact Support immediately. We will secure and help restore access.

Update your email in Settings › Security as soon as possible.

Contact Support to verify your code.

Features may be adjusted for safety or compliance. Members are notified of important changes.

Severe violations (fraud, abuse, banned activity) can result in removal without refund.

Planned for future updates.

No. Sharing accounts is not allowed.

We investigate both sides independently and act fairly.