Stablemate® is a verified-members platform to book one-on-one skill-sharing meetings (in-person, phone, video). Membership is $60/year.

A “stablemate” is a trusted partner our focus is safe, verified, professional connections.

One flat fee keeps it fair and means we take no cut from your meetings.

Meetings do not have refunds by logic, since charges only capture if a session actually runs and payouts follow the agreed rules (like no-show or cancellation). Memberships may be canceled with prorated refunds for unused months, but only if you haven’t already earned back $60 in bookings (ROI). Once you’ve reached ROI, memberships are considered fulfilled and non-refundable.

For safety, legal, and payment compliance members must be 21+.

No. Stablemate is web-first and works in any modern browser. iOS and Android apps are accommodations for accessibility, notifications, and in-person logistics they’re optional, not required.

As much as you like during your 12-month term.

Stablemate focused on building secure systems first. Growth now comes through partnerships, communities, and member referrals.

No. It’s for skill-sharing and professional meetings.

No. We don’t employ, place, or run payroll. We provide the verified booking and payments platform.

Privately owned, debt-free; revenue comes from memberships.

Go to stablemate.app, create an account, and activate membership with secure payment.

Immediately after payment and lasts 12 months.

Verified identity, secure booking and payouts, community protections, and referral rewards.

Everyone pays the same $60/year. No trials or premium tiers.

You can cancel anytime. If you haven’t yet earned back your $60 in bookings, you’re eligible for a prorated refund of unused months. Once you’ve earned $60 or more, you’ve reached ROI and refunds aren’t available.

No. One account per verified person.

Yes. An individual representative must still be identity-verified.

Mentor, teach, and share your experience like any member.

Use any meeting type (in-person, phone, video). The platform supports common accessibility tools.

No. Sex offenders and anyone under 21, accounts deleted without hesitation, no refund.

No. One-on-one meetings are for the two verified members only. Extra attendees must be verified and booked. Question sparks who is pay?.

Yes. Real names are required for verification.

Settings › Communication for email; Settings › Security for other info. Re-verification may be required.

Settings › Security › Deactivate/Delete Account. Deletion is permanent.

Yes. Inactive sessions auto-logout after 5 minutes of inactivtity for security.

To protect your account if you’re inactive.

Update your profile. Service is US-focused; core features still work when you travel.

Currently English; more languages are planned.

In-person, phone, and video selected at booking.

Typically 30–120 minutes, agreed upon during scheduling; meetings/appointments/sessions can be for however long participants agree upon.

You see the provider’s rate plus pass-through third-party costs before confirming.

Only pass-through third-party costs (payments, communications). Stablemate takes no commission and doesn’t profit from meetings or even no-show penalty.

No. We don’t take a cut.

Stripe authorizes payment at booking, but capture only happens if the meeting actually runs. If a meeting never starts, no money moves so there’s no refund because no charge was ever taken.

Time runs as scheduled. Please be on time.

Yes before the start time. The system shows any timing rules up front.

Relocate and continue your scheduled time.

You can leave feedback and report concerns. Payments follow the session rules there are no post-meeting refunds, since charges only process based on attendance and check-in, not opinions after.

Your equipment is your responsibility. System clocks keep timing fair.

Only with clear mutual consent and compliance with local law. Stablemate doesn’t record sessions.

Yes, as often as you both agree.

One-on-one is standard. Group features may come later; all attendees must be verified and booked.

If Stablemate itself goes down, we’ll adjust fairly, you meeting in-person still carries on, file a report for miscalculation. If your personal device or connection fails, it’s your responsibility.

Please ensure power, signal, and a quiet space. These issues don’t create refunds. If your personal device or connection fails, it’s your responsibility.

The meeting remains active; they can rejoin.

The member with the failing equipment/connection.

If the platform was fine, normal charges apply. Verified outages may be adjusted.

Not automatic. Courtesy reschedules are up to the other member.

They’re treated as lateness. Be ready before start time. Most of anyones success is all in preparation.

Seeker no-show: charged 20% of the proposal, paid to the provider. Provider no-show: they earn nothing and may be flagged if abusing meetings and no-shows. Stablemate never profits from no-shows it only enforces fair compensation for time.

The system blocks unavailable times to prevent double-booking.

Yes, if both agree. Extensions bill at the provider’s hourly rate.

No. They’re tied to the verified members who booked.

The seeker isn’t charged for that session and may rebook.

The meeting stays active until ended. Report unprofessional conduct if needed.

The system prevents it; the earliest confirmed booking stands if availability was changed manually.

We deactivate the account once notified and settle any balances.

All major cards via Stripe.

Most international cards work. Some prepaid cards work if enabled for online use. Fees at cost apply.

Authorized at booking, captured only when the session runs (check-in/complete). If it never runs, there’s nothing to refund.

Yes emailed automatically after capture.

If required by law, the provider handles applicable taxes; seekers pay the total shown.

Meetings: no refunds because charges only capture when sessions actually run, with the 20% seeker no-show rule applied automatically. Memberships: prorated refunds are available if you cancel early and haven’t already earned $60+ in bookings.

Settings › Finance. The system checks eligibility automatically.

Standard payouts usually arrive within 2 business days (bank schedules and holidays can affect timing).

Deposits to your linked bank account.

Optional instant payouts; the provider pays the instant transfer fee.

Banks cause most delays. Funds stay secure until released.

Funds remain in your balance until you update bank details.

No. One linked account at a time.

Settings › Finance.

Update your method in Settings › Finance. Bookings won’t confirm until payment succeeds.

If you meet reporting thresholds, a statement appears in your account.

Possibly, if used professionally ask your tax advisor.

Providers handle their own taxes on earnings.

We review both sides and follow valid legal orders if needed.

Accounts that abuse rules may be suspended. Automated checks help prevent fraud.

To keep the community real, reduce fraud, and build trust.

Valid email, government-issued ID, and a payment method.

Usually instant; some cases take 24–48 hours.

To confirm identity and, when relevant, validate credentials.

No ID verification instead. Always use judgment when booking.

To respect privacy while using verification, reporting tools, and fraud prevention.

Password + trusted device + verified identity for stronger login security.

Verified ID, secure login, continuous monitoring, and encryption.

Data is encrypted in transit and at rest. We don’t sell your personal data.

No.

Yes essential, analytics, and limited marketing cookies as described in our Cookie Policy. You can control cookies in your browser.

We don’t sell data. We share only with listed subprocessors (Google, Apple, Stripe, Namecheap) to run the service and as required by law.

Tricks to make you reveal info. Don’t share codes, passwords, or off-platform payment details.

Use the in-app Report button or open a support ticket with details.

Support › Financial Activity with as much detail as possible.

Report it immediately in-app. We investigate and may suspend accounts or involve authorities.

Update with a valid ID to keep using Stablemate.

Yes submit an appeal under Support › Account Issues.

Yes, but unusual VPN use may trigger extra checks.

Keys are managed securely by trusted providers/devices; not exposed to members.

Stablemate supports HIPAA-aligned workflows (secure storage, encryption, audit controls). A BAA is available for licensed professionals, who are still responsible for their own compliance.

Yes with valid legal process. See our Transparency Report for quarterly stats.

There are no public negative reviews. Only positive signals (hearts, thumbs-up) are shown. If feedback feels abusive, report it for review.

Only members who completed a verified meeting can leave signals.

Thumbs-up = good experience; a Heart is stronger recognition after a meeting.

Improve profile details, photos, and availability. Ask satisfied members to rebook.

Report in-app. We review promptly and act when necessary.

Yes be professional, respectful, and safe. Violations can lead to suspension.

Use the Report button or submit a ticket with details/screenshots if possible.

We review each report independently and decide fairly.

See something say something, report it. We suspend the account and cooperate with authorities under valid legal process.

Report immediately. We investigate and may suspend accounts or escalate to authorities.

Yes for severe violations like fraud or abuse.

You can appeal through Support; we review case-by-case.

We don’t show written reviews. Positive signals aren’t appealed; report abuse instead.

Yes partnerships support verified skill-sharing.

Yes organizations can purchase memberships in bulk.

Planned; all attendees must be verified when released.

Yes multi-language support is planned.

Yes onboarding guides and walkthroughs are built in.

Yes pricing, profiles, and session management.

Yes how to prepare, ask great questions, and get results.

Yes follow referral and brand rules.

Sometimes when aligned with our mission.

Yes, with permission per our IP Policy and Media Kit.

No. We’re privately owned; your membership is your seat at the table.

Earn 10% of a referral’s first-year membership and 5% of renewals tracked by your code.

Share feedback, report bugs, or join betas when invited.

Be professional, share referrals, and model great sessions.

No focus remains one-on-one meetings.

Not currently meetings are booked individually.

We update regularly for performance and security. Downtime can interrupt in-progress meetings until restored.

status.stablemate.app shows live updates.

Yes transparency, compliance, and security reports are posted publicly.

Possibly later (e.g., translations, summaries) with privacy and member control.

No. Members are responsible for their own safety, property, and conduct.

Each member is responsible for their own actions. Stablemate isn’t liable for what happens in meetings.

Yes $60 USD/year. Currency conversion and local taxes may apply.

You do. We provide temporary, encrypted storage.

Only as needed for meetings, then removed on a rolling schedule.

Yes. Members may bring and sign their own NDAs if needed. Stablemate doesn’t supply or enforce them it’s up to the parties.

Only by properly licensed providers; follow your professional rules.

Yes request deletion in Settings › Security.

Yes for reliability. Backups exclude private meeting content.

Up to 30 days in encrypted backups before full removal.

United States.

No.

We run internal compliance reviews and rely on certified third-party providers (Google, Apple, Stripe, Namecheap). Independent audits are on our roadmap.

Privately owned under the Steady Flow companies.

For-profit and debt-free; revenue is from memberships.

Disputes follow the Terms of Service (including arbitration where applicable).

Yes by joining and logging in you accept the Terms.

Yes. We post updates and notify members about important changes.

They’re available at stablemate.app/legal.

We’d notify members and stop new charges.

We review each request separately and decide fairly meeting charges follow session status rules.

The seeker isn’t charged for that session.

They remain responsible under the booking rules (including the 20% no-show if they don’t attend).

No. Accounts are tied to one verified person.

No. Memberships run annually. You can cancel anytime, with prorated refunds based on ROI eligibility and unused months.

Yes update your profile to reflect your use.

Contact support immediately. We’ll secure and restore access.

Update your email in Settings › Security as soon as possible.

Contact support to verify your code.

We adjust features for safety/compliance and notify members.

Severe violations (fraud, abuse, banned activity) can lead to removal without refund.

Planned for future updates.

No. Sharing accounts isn’t allowed.

We investigate both sides independently and act fairly.