Stablemate® is a verified-members platform for booking one-on-one skill-sharing meetings (in-person, phone, or video) and for hosting or attending Forums and Events. Membership costs $60 per year and includes access to the verified community and platform protections.

A “stablemate” is a trusted partner. The platform focuses on safe, verified, professional connections between members.

The flat fee keeps the system fair and sustainable. Everyone pays the same and Stablemate takes no cut from your meetings or events.

Prorated refunds are based on unused full months only. The current month is non-refundable. Maximum refund is $55 (11 months). After you’ve earned $60 on Stablemate (ROI), membership is fulfilled and non-refundable.

For safety, legal, and payment compliance reasons, all members must be 18+. Each member is responsible for complying with their jurisdiction’s laws.

No. Stablemate works in any modern browser. Native apps are optional for notifications and in-person logistics.

As often as you like during your 12-month membership term. There are no platform limits on booking, hosting, or attending.

We focused on building secure systems first. Growth now comes through referrals, communities, partnerships, and word of mouth.

No. Stablemate is a professional platform for one-on-one skill-sharing and verified hosted events.

No. We do not employ, place, or run payroll. We provide a verified booking and payments platform only.

Stablemate is privately owned, debt-free, and funded solely by member subscriptions.

Visit the membership page, create an account, and activate your membership with secure payment. Verification is required before participation.

It begins immediately after payment and lasts 12 months.

Identity verification, secure booking and payouts, community protections, accessibility support (including device-level read-aloud), and referral rewards.

No. Everyone pays the same $60 per year. There are no trials, discounts, or premium levels.

Yes. If you have not yet reached ROI ($60 in bookings), you may be eligible for a prorated refund of unused months. After ROI, refunds are not available.

No. Each verified person may only hold one account at a time.

Yes. A representative may create the account but must still complete identity verification for themselves. Membership is $60 per year per account.

Retired members can mentor, teach, and share their expertise like any other member.

Yes. The platform is designed to meet WCAG 2.1 AA and supports screen readers, captions, font adjustments, keyboard navigation, and RTL languages. Many features also integrate with your device’s built-in accessibility tools.

No. Convicted sex offenders and anyone under 18 are not allowed. Accounts are removed without refund.

No. Meetings are strictly one-on-one. Extra attendees must be separately verified and booked.

Yes. Real names are required for verification and trust. Pseudonyms are not allowed for accounts.

Go to Settings › Communication for email changes or Settings › Security for other updates. Some changes require re-verification.

Go to Settings › Security › Deactivate/Delete Account. Deletion is permanent and cannot be reversed.

Yes. You may log in from multiple devices. Idle sessions automatically log out for your security.

Automatic logouts protect your account if you leave a session idle or unattended.

Update your profile. Stablemate works globally where payment processors are supported. Currency conversions and tax rules may differ by location.

Currently English only. Multi-language support is planned but not guaranteed.

Refunds process automatically when eligible. Processing is usually minutes; bank release times may vary.

Yes. Use your device’s accessibility tools and, if you need extra help, contact Support and we’ll assist.

Yes. Upload legal documentation and complete verification again. Once approved, your account name is updated.

Yes. If you deactivated, log in again and your account continues. Only deleted accounts are permanently removed.

Use Forgot Password to reset your credentials. If you lose your trusted device, identity re-verification may be required to restore access.

Open Support in the app and choose a topic. Replies arrive in your account inbox (and email copy). Public legal notices, FAQs, the pitch deck, and the demo are also available on the website.

In-person, phone, and video, chosen at booking.

Typically 30 to 120 minutes. Duration is set during scheduling. Sessions can be any length both parties agree to.

You see the provider’s rate plus pass-through costs before confirming.

Only pass-through costs. Stablemate takes no commission and does not profit from meetings or no-show penalties.

No. Providers keep what they earn minus third-party processing costs.

Stripe authorizes payment at booking and captures only if the session runs, based on check-in and completion. If a meeting never starts, no charge occurs.

Time runs as scheduled. Lateness reduces session time.

Yes, before the scheduled start. Any timing rules are shown clearly during booking.

Carry on elsewhere. Members may relocate (nearby venue, outdoors, mall, etc.) or mutually reschedule. No refunds or credits apply.

Leave feedback and, if needed, file a report. Payments follow session status rules. There are no refunds after check-in since charges are based on attendance, not opinions.

Your equipment and connection are your responsibility. You may rejoin anytime within the booked window. These issues do not qualify for refunds.

Only with clear mutual consent and compliance with local law. Stablemate does not record sessions.

Yes, as often as both parties agree.

Yes. Group experiences are available through Forums and Events. Hosts set access and must verify organizers and paid presenters. Recording requires mutual consent and applicable law.

If Stablemate experiences a verified outage, we automatically adjust fairly (reschedule/credit as appropriate). In-person meetings can continue. Device or connection issues on your side remain your responsibility.

Members are expected to ensure power, connection, and a quiet space. These issues do not qualify for refunds.

The meeting remains active. The member may rejoin while the session is in progress.

The member whose equipment or connection failed is responsible.

Yes, unless a verified platform outage caused the cut-off. In that case, we adjust fairly.

Not automatic. Courtesy reschedules are at the other member’s discretion.

They are treated as lateness. Preparation before start time is the member’s responsibility.

Meetings use a 20% seeker no-show rule. If the seeker no-shows, 20% is charged and paid to the provider. If the provider no-shows, the provider earns nothing and may be flagged. Stablemate never profits from no-shows.

The system blocks unavailable times to prevent double-booking.

Yes, if both agree. Extensions bill at the provider’s normal hourly rate.

No. Meetings are tied to the verified members who booked them.

The seeker is not charged and may rebook.

The meeting continues until ended. Report unprofessional behavior if needed.

The system prevents overlaps. If availability was changed manually, the earliest confirmed booking stands.

The account is deactivated once notified, and any balances are settled according to the Terms of Service.

Yes, by rescheduling or renegotiating with the other member.

Forums and Events are large group experiences on Stablemate, covering open mics, classes, livestream concerts, workshops, panels, office hours, and private gatherings. A host sets access rules and a schedule. Attendees join as verified members.

From your dashboard sidebar slide-out, choose Forum. Fill out the event details, set your date schedule and expected headcount, choose access (free or paid), add presenters, and publish. Hosts and paid presenters must be verified members aged 18+.

Events scale to very large audiences. Livestreams typically cap around 200,000 concurrent attendees per event. Higher capacity can be arranged based on prepaid headcount and infrastructure availability.

Events use a 20% host down payment based on expected headcount. After the event, charges capture based on actual attendance minutes and configured rates. Hosts may optionally prepay in full. If attendance is lower than expected, you pay only for actual minutes attended. The down payment applies per the Terms.

All event expenses appear in the member ledger as individual transactions. You can export receipts and transaction reports for reimbursement or recordkeeping.

Yes. You can export your ledger and receipts and provide them to your management, label, school, or accounting team. Stablemate does not provide tax advice. Consult a tax professional.

If enabled, capacity can expand in real time. Additional attendees bill at the event’s configured rate. If capacity expansion is disabled, late attendees may be queued or blocked.

You can host almost any lawful, rights-cleared event your community wants to attend, including job interviews, training sessions, workshops, town halls, panels, open mics, webinars, weddings, private events, product launches, gaming streams, concerts, and DJ sets. All on-stage speakers and organizers must be verified members aged 18+. Attendees must be members. Recording or rebroadcast requires clear mutual consent and compliance with local law. Hosts are responsible for all required rights, licenses, venue permissions, and compliance with applicable laws and union rules.

Only with clear mutual consent and compliance with applicable law. Hosts are responsible for any required licenses, permissions, or rights clearances.

Yes. All attendees and hosts must be 18+ and verified.

All major credit and debit cards are accepted through Stripe.

Most international cards work. Some prepaid cards work if enabled for online use. Any conversion or processing fees are passed through at cost.

Your card is authorized at booking and only captured if the session or event runs. If it never runs, no charge occurs.

Events use a 20% host down payment against expected headcount. After the event, final charges capture based on actual attendance minutes and configured rates. Hosts may prepay in full instead of using a down payment.

Yes. Receipts are emailed automatically after payment capture. Each transaction also appears in your member ledger for export.

Stablemate does not add tax at checkout. Provider earnings are business income and providers are responsible for their own tax filing. Seek professional tax advice if needed.

Meetings/Forums: no refunds (charges only capture when sessions run; 20% seeker no-show rule applies). Memberships: prorated refunds may be available if you cancel early and have not reached ROI ($60 in bookings).

Go to Settings › Finance. The system checks eligibility automatically.

Standard payouts usually arrive within 2 business days (bank schedules and holidays apply).

Deposits to your linked bank account.

Instant Pay is optional. If used, the provider pays the Instant Pay fee.

Standard Stripe fees are split 50/50 between the seeker and the provider. If the provider selects Instant Pay, they alone pay the Instant Pay fee.

Delays are usually caused by banks. Funds remain secure until released.

Funds stay in your balance until you update bank details.

No. Only one linked account can be active at a time.

Go to Settings › Finance to update details.

Update your payment method in Settings › Finance. Bookings will not confirm until payment succeeds.

If you meet reporting thresholds, required tax forms (e.g., 1099-NEC or 1099-K) are issued as applicable under current law. You can also download quarterly summaries and an annual report from your account.

U.S. members who earn ≥$600 receive a required tax form per current law (e.g., 1099-NEC/1099-K). Outside the U.S., members are responsible for local reporting. All transactions are electronic and bank-traceable.

Yes. Stripe conversion rates apply; your bank may charge additional fees. Check your bank’s rules.

Yes. Update your card in Settings › Finance at any time. Your bookings and payouts are tied to your verified account.

Yes. Add your business details in Settings › Finance. Consult your accountant for proper filing.

We review both sides and follow valid legal orders if required. Accounts that abuse rules may be suspended. Automated checks help prevent fraud.

Eligible refunds are processed automatically when triggered (usually immediate), with bank release times varying.

To ensure members are real people, reduce fraud, and build trust.

A valid email, government-issued ID, and a payment method.

Most verifications are instant; some may take up to 24–48 hours.

Members must complete verification within 30 days by submitting ID and supporting credentials through the in-app Support Center. Stablemate staff verify documents manually (multi-point check) for authenticity.

No. We rely on government-issued ID verification, reporting tools, and fraud prevention. If a legally verified offender is reported, we investigate and remove the account as appropriate.

A stronger login requiring a password, a trusted device, and verified identity. A trusted device is one you previously signed in on and confirmed by code.

Identity verification, secure login, continuous monitoring, and encryption in transit and at rest.

All data is encrypted in transit and at rest. We do not sell personal information or share it for cross-context behavioral advertising.

No. We do not sell or share personal information for cross-context behavioral advertising. We share only with listed subprocessors or when required by law.

Yes. We use essential, analytics, and limited marketing cookies as described in our Cookie Policy. You can manage cookies in your browser.

We do not sell personal information. Information is shared only with listed subprocessors (e.g., Google, Apple, Stripe, Namecheap) to operate the service, or when required by law.

Social engineering uses tricks to steal information. Never share codes, passwords, or off-platform payment details.

Use the in-app Report button or submit a Support ticket with details.

Go to Support › Financial Activity and include as much detail as possible.

Report it immediately in-app. We investigate and may suspend accounts or involve authorities.

Update your account with a valid government-issued ID to continue using Stablemate.

Yes. Submit an appeal under Support › Account Issues.

Stablemate has built-in security, so a VPN is not required. If you use one, extra verification may be required.

Keys are managed securely by trusted providers and devices, never exposed to members.

Stablemate supports HIPAA-aligned workflows such as secure storage, encryption, and audit controls. Stablemate is not a covered entity. A Business Associate Agreement is required where applicable. Licensed professionals remain responsible for their own compliance.

Yes. We comply only with valid legal process. See our Transparency Report for quarterly statistics.

If your account is suspended, you must wait until the suspension period ends. Access automatically returns once the suspension is lifted. If your account is permanently banned and deleted, you may rejoin by starting over with a new $60 membership. All new accounts must go through full verification again.

There are no public negative reviews. Only positive signals (e.g., thumbs-up, hearts) are shown. If a signal feels abusive, report it for review.

Only members who completed a verified meeting can leave signals. Signals are rate-limited and monitored to prevent manipulation.

Thumbs-up means a good experience. A Heart is a stronger recognition after a meeting.

Improve your profile details, photos, and availability. Encourage satisfied members to rebook.

Report it in-app. We review promptly and take action if needed.

Yes. Be professional, respectful, and safe. Violations can result in suspension.

Use the Report button or submit a ticket with details or screenshots if possible.

We review each report independently and make a fair decision.

Report it immediately. We suspend the account and cooperate with authorities under valid legal process.

Report it right away. We investigate and may suspend accounts or escalate to authorities.

Yes, for severe violations such as fraud or abuse.

You can appeal through Support. Each case is reviewed individually.

Written reviews are not displayed. Positive signals cannot be appealed, but abusive use can be reported for review.

Open a Support ticket directly in the app (from a meeting, a forum, or the Help Center). All tickets must be actively pursued by the member; unresolved tickets auto-close after 7 days. Serious reports are prioritized.

Someone who values verified skills, trust, and accountability in professional or community environments and who seeks a safe, transparent, and compliant platform for one-on-one or hosted group experiences.

Stablemate uses a strike system. Repeated or severe reports trigger review and may lead to suspension or removal.

Yes. Partnerships support verified skill-sharing.

Yes. Organizations can purchase memberships in bulk.

Forums and Events already support group experiences. Additional formats are planned but not guaranteed.

Yes. Multi-language support is planned but not guaranteed.

Yes. Onboarding guides and walkthroughs are built in.

Yes. Resources cover pricing, profiles, session management, and event hosting basics.

Yes. Guidance includes how to prepare, ask great questions, and get results.

Yes. Promotion is allowed if referral and brand rules are followed.

Sometimes, when aligned with our mission.

Yes, with permission under our Intellectual Property Policy and Media Kit.

No. Stablemate is privately owned. Membership provides access to the platform and community benefits but does not represent ownership or equity.

Referral rewards: earn 10% of a referral’s first-year membership ($6) and 5% of each renewal ($3), tracked by your code.

Share feedback, report bugs, or join beta programs when invited.

Be professional, share referrals, and model great sessions.

No. Focus remains on one-on-one meetings and hosted events.

Not currently. Meetings and events are booked individually.

We update regularly for performance and security. Downtime may interrupt in-progress meetings or events until restored. If Stablemate experiences a verified outage, the system adjusts fairly (automatic reschedule/credit).

Visit the Stablemate System Status Page (status.stablemate.app) for live updates.

Yes. Transparency, compliance, and security reports are posted publicly.

AI features are under consideration for translations or summaries are planned but not guaranteed, with privacy and member control prioritized.

No. Members are responsible for their own safety, property, and conduct.

Each member is responsible for their own actions. Stablemate is not liable for what happens in meetings or events.

Yes. $60 USD per year applies globally. Currency conversion and any local taxes may apply.

You do. Stablemate provides temporary, encrypted storage.

Only as needed for meetings or events, then removed on a rolling schedule.

Yes. Members may bring and sign their own NDAs. Stablemate does not supply or enforce them. It is up to the parties.

Only by properly licensed providers, who must follow their professional rules and applicable laws. Stablemate does not provide legal, financial, or medical advice.

Yes. You can request deletion in Settings › Security.

Yes. Backups are maintained for reliability, but exclude private meeting content.

Deleted data may remain in secure backups for up to 30 days. You can also request a copy of your full activity and financial data. Quarterly and annual summaries are auto-generated for your records.

United States.

No.

We conduct internal reviews and rely on certified third-party providers (Google, Apple, Stripe, Namecheap). Independent third-party audits are planned for the future.

Stablemate is privately owned under Steady Flow LLC.

For-profit and debt-free. Revenue comes from memberships.

Disputes follow the Terms of Service, including arbitration where applicable.

Yes. By joining and logging in, you accept the Terms. Logging in also serves as ongoing agreement to current Terms and policies (with optional in-app “I agree” timestamp).

Yes. Updates are posted via in-app system messages; important changes are highlighted. Members are considered notified on login.

They are available in the Stablemate Legal Notices on the Legal page.

We would notify members and stop new charges.

We review each request separately and decide fairly. Charges follow session status rules. Meetings/Forums are non-refundable.

The seeker is not charged for that session.

They remain responsible under booking rules, including the 20% no-show charge.

No. Accounts are tied to one verified person.

No. Memberships run annually. You may cancel anytime, with prorated refunds available only if ROI has not yet been met and unused months remain.

Yes. Update your profile to reflect your use.

Contact Support immediately. We will secure and help restore access.

Update your email in Settings › Security as soon as possible.

Contact Support to verify your code.

Features may be adjusted for safety or compliance. Members are notified of important changes.

Severe violations (e.g., fraud, abuse, banned activity) can result in removal without refund.

Planned for future updates.

No. Sharing accounts is not allowed.

Natural disasters or member-side environment failures are not covered by Stablemate. If a verified Stablemate platform outage interrupts your session, the system will automatically adjust fairly (reschedule/credit).

Yes. You can download your data anytime. Meetings, receipts, and tax records are emailed automatically; quarterly and annual reports are also generated for you.

Disputes are handled per the Terms of Service. Most cases are processed automatically; arbitration applies if a legal process is required.